{"id":1937,"date":"2026-06-29T09:52:03","date_gmt":"2026-06-29T09:52:03","guid":{"rendered":"https:\/\/costaserra.com\/?p=1937"},"modified":"2026-06-29T12:52:52","modified_gmt":"2026-06-29T12:52:52","slug":"clinica-diagonal-a-benchmark-in-patient-experience-for-fiatc-health-clients","status":"publish","type":"post","link":"https:\/\/costaserra.com\/en\/clinica-diagonal-a-benchmark-in-patient-experience-for-fiatc-health-clients\/","title":{"rendered":"Cl\u00ednica Diagonal, a benchmark in patient experien..."},"content":{"rendered":"<p>Cl\u00ednica Diagonal, a benchmark in patient experience for FIATC health clients<\/p>\n<p>FIATC health clients now benefit from a new guarantee of care quality. Cl\u00ednica Diagonal, one of the reference centers of the FIATC Group, has obtained the PAEX360\u00ba Patient Experience certification, becoming one of the first hospitals in Spain to achieve this accreditation.<\/p>\n<p>Although this recognition may seem technical, its impact is very practical for patients. The certification evaluates how a healthcare center listens to, cares for, and takes into account people\u2019s needs throughout their entire care process, from initial attention to follow-up.<\/p>\n<p>What does this mean for policyholders?<\/p>\n<p>For FIATC health clients, this certification confirms the company\u2019s commitment to quality healthcare focused on people and on continuous improvement of the patient experience.<\/p>\n<p>Among other aspects, the accreditation recognizes:<\/p>\n<p>\u00b7 The incorporation of patients\u2019 and families\u2019 feedback in service improvement.<\/p>\n<p>\u00b7 The existence of more effective communication and participation channels.<\/p>\n<p>\u00b7 Continuous evaluation of care quality.<\/p>\n<p>\u00b7 An organizational model that places the patient at the center of healthcare.<\/p>\n<p>A commitment to excellence in healthcare<\/p>\n<p>The PAEX360\u00ba certification is the first nationwide accreditation specialized in patient experience and is promoted by leading organizations in the healthcare sector. Its achievement demonstrates that Cl\u00ednica Diagonal works under demanding standards to offer increasingly personalized, close, and efficient care.<\/p>\n<p>For Costa Serra, as an insurance brokerage specialized in health insurance, these types of recognitions are especially relevant because they reinforce the value our clients receive when they trust a FIATC health policy. It is not only about having access to top-level professionals and medical centers, but also about enjoying a healthcare experience focused on quality, safety, and patient well-being.<\/p>\n<p>Costa Serra helps you choose the best protection for your health<\/p>\n<p>If you are already a FIATC health client, this news is another example of the company\u2019s commitment to healthcare excellence. And if you are considering taking out a health insurance policy, our team can help you find the solution that best fits your needs and those of your family.<\/p>\n<p>Because when it comes to health, the quality of care makes the difference.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cl\u00ednica Diagonal, a&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1912,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-1937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cl\u00ednica Diagonal, a benchmark in patient experience for FIATC health clients - Costaserra<\/title>\n<meta name=\"description\" content=\"FIATC health clients now benefit from a new guarantee of care quality. 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